RefWorks receives rave reviews on the UMass
Amherst campus. Reference librarians Madeleine
Charney and Dave Mac Court outline the glories and
the pitfalls of this online product and how it manages
citations and generates bibliographies. Learn about
“teaching moments” that occur during a session. The
program also describes the various stages of librarians’
involvement and the evolution of RefWorks instruction,
and is sponsored by ALS and ACRL/NEC.
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